Aπό την "Meeting Point Hellas" ζητείται Hotel Representative και Airport Rep
Meeting Point Hellas (MPH) is a subsidiary of Meeting Point International (MPI), a leading global destination management company with fully-fledged office infrastructures in several of the most popular tourism destinations in the world. Our DMC experience goes back to 1983 where we started founding our own incoming companies focusing on a high level of service and price aggressiveness. Meeting Point International is a part of the FTI Touristic Group, the third Travel Operator in Germany.
Hotel Representative for season 2024 - Kos
Hotel Representatives are the face of Meeting Point and represent our company to our many guests. They provide guests with information and support during their stay to ensure that they have amazing holiday memories. Hotel Representatives also support the business through the sale of in-destination products and services.
What’s in it for you:
·Visit guests in hotel as per scheduled timings and provide engaging and informative welcome meetings with up to date information
·Handle travel problems, complaints or refunds in coordination with the supervisor.
·Coordinate with operations team to assure services provided are punctual
·Answer clients queries on time and notify supervisor of the same.
·Maintain polite and formal dialogue with guests at all instances
·Provide full, accurate information about the destination, use promotional techniques and materials (brochures, discounts) to sell tour packages.
·Maintain an in-depth knowledge on all offered excursions from all destinations including timings and pricing.
·Determine clients’ destination preferences and advise them on appropriate service and cost
·Sell excursions and related services. Provide information about all pre-booked excursions.
What we are looking for:
·0-2 years of experience in a relevant industry OR 2-4 years of experience in a relevant industry and on-job practical training.
·Excellent communications skills, German is a must
·A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate Meeting Point service standards
·Excellent sales and negotiation skills.
Benefits:
·Excellent working environment
·Career development & opportunities
Email : [email protected]
Tel : 22420 20027 09:00-17:00
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Meeting Point Hellas (MPH) is a subsidiary of Meeting Point International (MPI), a leading global destination management company with fully-fledged office infrastructures in several of the most popular tourism destinations in the world. Our DMC experience goes back to 1983 where we started founding our own incoming companies focusing on a high level of service and price aggressiveness. Meeting Point International is a part of the FTI Touristic Group, the third Travel Operator in Germany.
Airport Rep for season 2024– Kos
This position is responsible for managing guest arrivals at the airport. The Airport Rep should ensure that all guests are appropriately welcomed at the destination and their transfer is completed successfully.
What’s in it for you:
·Meet guests at the airport and provide welcome, handover welcome pack and information about the time and location of the Hotel Rep Meeting
·Maintain polite and formal dialogue with guests at all instances and ensure that DMC image is always maintained in relation to uniform and grooming standards
·Take the initiative in assisting guests with any irregular issues, always acting as trusted advisor to the guest
·Collect information and report promptly on any incident, issue or complaint raised by the client
What we are looking for:
·2 years related experience in the same or similar capacity
·Excellent communications skills, German is a must
·A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate Meeting Point service standards
·A true “team-player” mentality and flexible attitude towards a diverse set of tasks
Benefits:
·Excellent working environment
·Career development & opportunities
Email : [email protected]
Tel : 22420 20027 09:00-17:00