Το τουριστικό γραφείο “MTS” στην Κω ζητάει Reservation Agent & Destination Manager

1st: DEPARTMENT: Reservations

JOB TITLE: Reservation Agent

LOCATION: Kos

       Type of Contract: Indefinite

We are looking for a Reservation Agent to join our team in Kos

The ideal candidate will be a proactive and experienced professional, supporting the company’s growth in hotel trading and destination management.

 Main Responsibilities

- Ensure optimal booking management with a focus on accuracy, profitability, and performance.

- Handle customer requests efficiently and professionally.

- Monitor stop sales, booking windows, rate increases, and renegotiate rates when needed.

- Coordinate with internal departments (Operations, Contracting).

- Manage hotel-related requests (payments, arrivals, amendments, early departures).

 Requirements

• Minimum 2 years of experience in a reservation role within a travel agency or a Hotel.
• Strong knowledge of reservation systems and booking procedures.
• Degree in Tourism or Business Administration or related field ( Business Admin etc)
• Good command of English (spoken and written); additional languages are a plus.
• Strong communication skills and ability to maintain good relationships with hotel reservation departments.
• Familiarity with the Greek tourism market is an asset.

 What We Offer

• Opportunities for professional development and career growth.
• A dynamic and supportive work environment.
• Collaboration with an international team and exposure to global travel operations.

 How to Apply

If you are interested in joining our team, please send your CV to [mikaela.giannadaki@mtsglobe.com] with the subject line: Reservation Agent – Greece.

2nd: Destination Manager – Kos

Company: MTS Inc
 Location: Kos, Greece
 Employment Type: Indefinite

 Key Responsibilities

- Develop and promote travel experiences in Kos

- Act as the main point of contact for suppliers, providers, and tour operators

- Negotiate contracts and package deals with local vendors

- Oversee budgeting and financial planning

- Monitor performance metrics and ensure customer satisfaction

- Supervise departments including reservations, transfers, excursions, and airport services

- Handle operational issues and ensure smooth service delivery

 Qualifications & Skills

3–5 years of experience in the travel or hospitality industry, with at least 2 years in a managerial role

- Fluent in English

- Strong budgeting and cost control skills

- Commercial acumen

- Proficient in IT and computer systems

- Excellent communication and interpersonal abilities

- Strong leadership and performance management skills

 What We Offer

- A dynamic and supportive work environment

- Opportunities for professional growth

- The chance to shape the visitor experience in one of Greece’s most beautiful destinations

How to Apply

If you are interested in joining our team, please send your CV to [mikaela.giannadaki@mtsglobe.com] with the subject line: Reservation Agent – Greece.